01
Acquire
Bring qualified demand from Google, Meta and the channels your property already uses.
ICHTHUSGuyana / Hospitality
Free audit Hospitality
Guyana
Guest acquisition
Direct booking
A growth system for independent hospitality businesses
More enquiries.
More direct
bookings.
We help hotels, lodges and hospitality businesses in Guyana connect digital acquisition, guest enquiries, booking and follow-up into one clearer growth system.
Built around your current operation. No forced rebuild. No unnecessary software migration.
Get a Free Guest Booking AuditTalk to us on WhatsApp
Free. No obligation. Available for selected independent hospitality businesses in Guyana.
The booking gap
Your channels may already work.
The gaps between them may not.
A guest finds your property on Google, Facebook, Instagram or an OTA. Then the journey shifts to a website, booking engine, phone, email or WhatsApp. Every handoff is a place where intent can slow down or disappear.
The opportunity is not simply to add more marketing. It is to connect discovery, enquiry, response, reservation and follow-up into a path your team can actually operate.
01
Discovery
02
Enquiry
03
Reservation
04
Follow-up
What changes
From scattered guest intent to a connected booking journey.
Current journey
Google / Meta / OTA
↓
Website / WhatsApp / Phone / Email
↓
Front desk
↓
Manual follow-up / limited visibility
Connected journey
Google / Meta / Direct / Referral
↓
Conversion layer
↓
Response & qualification
↓
Booking / human handoff
↓
Follow-up & measurement
The audit maps the current journey first. Only then do we recommend what should be kept, fixed, connected or built.
Guest Acquisition & Booking System
One clearer path from demand to booking.
02
Respond
Make the next step clear when a guest is ready to ask, compare or book.
03
Qualify
Capture dates, party size, preferences and booking intent without unnecessary friction.
04
Book
Connect the guest to the right direct reservation path, whether that is a booking engine or your team.
05
Follow up
Recover enquiries that do not convert immediately and keep the conversation moving.
06
Measure
See where enquiries come from, what converts and where the booking journey needs attention.
Built around what you have
Already using a PMS or booking engine?
Keep what works.
We work around existing systems whenever they support the operation. Cloudbeds, SiteMinder or another platform does not need to be replaced just because a new growth layer is being added.
Still booking through WhatsApp, phone or email?
Start from reality.
We can structure the enquiry and follow-up flow around how your team already works, then introduce new technology only where it removes friction or improves visibility.
Guyana Hospitality Founding Programme
A focused 90-day implementation for a small group of hospitality businesses in Guyana.
Build the system.
Run it.
Learn from it.
We are selecting a small number of hospitality businesses for the first local implementations of the system in Guyana, with close weekly optimisation during the first 90 days.
01
Diagnose
Week 1
Audit the current guest journey, channels, booking path, tracking and operational handoffs.
02
Build
Weeks 1–4
Create or improve the conversion layer, enquiry capture, qualification, tracking and follow-up.
03
Launch
Weeks 4–6
Connect acquisition, test the booking journey end-to-end and train the people who will use it.
04
Optimise
Weeks 6–12
Review performance weekly, remove friction and improve the path from demand to direct booking.
Designed for
Independent hospitality businesses with room to grow direct demand.
01
Independent hotels
02
Boutique hotels
03
Guest houses
04
Serviced apartments
05
Resorts
06
Eco-lodges
About Ichthus
Strategy, digital, growth and technology in one team.
Ichthus is an independent Brazilian company working across strategy, digital experiences, acquisition and technology. We connect the commercial layer with the systems that have to make it work.
Based in Brazil. Working internationally, in English, with business hours closely aligned with Guyana and on-site coordination available when needed.
View selected workSince 2014
Independent operation
Strategy
Positioning and direction
Growth
Acquisition and conversion
Technology
Automation and systems
What the audit looks at
See the booking journey before deciding what to change.
01
Discovery
How guests find the property across search, social and marketplaces.
02
Conversion
What happens between landing on a channel and starting an enquiry.
03
Response
How guest questions move through website, phone, email and messaging.
04
Reservation
How availability, rates and confirmation are handled today.
05
Follow-up
What happens when an enquiry does not become a reservation immediately.
06
Measurement
What can currently be attributed, tracked and improved.
Questions
01Do we need to replace our website?
+
Do we need to replace our website?
No. If the current website works, we improve the booking journey around it. A rebuild only becomes part of the project when the existing experience is blocking conversion.
02Can you work with our existing booking engine or PMS?
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Can you work with our existing booking engine or PMS?
Yes. We prefer to preserve systems that already work. The goal is to connect acquisition, enquiries, booking and follow-up — not replace technology without a reason.
03What if we still handle reservations through WhatsApp, phone or email?
+
What if we still handle reservations through WhatsApp, phone or email?
That is a valid starting point. We can structure the enquiry flow around the way your team already works and introduce new systems only when they improve the operation.
04Do you use AI to speak with guests?
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Do you use AI to speak with guests?
Only where it is useful. Automation and AI can assist with first response, qualification and routing, with clear human escalation for situations that need your team.
05Is Ichthus based in Guyana?
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Is Ichthus based in Guyana?
Ichthus is based in Brazil and works internationally. Our delivery is remote and English-language, with business hours closely aligned with Guyana. Local and on-site coordination can be arranged when needed.
06What happens after the 90-day programme?
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What happens after the 90-day programme?
We review the operating data together and decide what should continue, what should change and which growth layer is worth expanding next.
Free Guest Booking Audit
Free. No obligation. Available for selected independent hospitality businesses in Guyana.
Where could your next direct booking be getting lost?
Prefer to start with a conversation?
No form required. Tell us which property you manage and we can start from there.
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